Wanderlust Destinations

Wanderlust Destinations Privacy Policy

Effective Date: October 26, 2023

Your privacy is important to Wanderlust Destinations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wanderlustdestinations.com and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We collect information in several ways, including:

1. Information You Provide to Us:
   • Personal Information: We collect personal information such as your name, email address, phone number, postal address, date of birth, and passport details when you register an account, book a trip, subscribe to our newsletter, participate in a survey, or contact us for support.
   • Payment Information: We collect payment information, such as credit card details or bank account information, when you make a purchase through our site. All payment information is processed through secure payment gateways.
   • Travel Preferences: We collect information about your travel preferences, including your preferred destinations, travel dates, accommodation preferences, and activity interests, to personalize your travel planning.
   • Communications: We retain records of your communications with us, including emails, chat logs, and phone calls, to improve our customer service and address your inquiries effectively.
2. Information We Collect Automatically:
   • Log Data: Our servers automatically record information when you access our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.
   • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, such as the pages you visit, the links you click, and the time you spend on our site. This helps us personalize your experience and improve our services. You can control cookies through your browser settings. Please refer to our Cookies Policy for more details.
   • Device Information: We collect information about the device you use to access our website, including the device model, operating system, unique device identifiers, and mobile network information.
   • Location Data: With your consent, we may collect precise location data from your mobile device to provide location-based services, such as nearby attractions and customized travel recommendations.
3. Information from Third Parties:
   • Travel Partners: We may receive information from our travel partners, such as airlines, hotels, and tour operators, regarding your bookings and travel arrangements.
   • Social Media Platforms: If you connect your social media accounts to our website, we may receive information from those platforms, such as your profile information, friends list, and interests.

2. How We Use Your Information

We use your information for various purposes, including:

1. To Provide and Improve Our Services:
   • Personalize your travel planning and booking experience.
   • Process your bookings and payments.
   • Provide customer support and respond to your inquiries.
   • Send you travel confirmations, itinerary updates, and other important notifications.
   • Improve our website and services based on your feedback and usage patterns.
   • Develop new features and offerings to enhance your travel experience.
2. To Communicate with You:
   • Send you newsletters, promotional offers, and travel recommendations.
   • Conduct surveys and gather feedback to improve our services.
   • Inform you about important updates to our Privacy Policy or Terms of Service.
3. For Marketing Purposes:
   • Target advertisements and marketing campaigns based on your interests and preferences.
   • Analyze the effectiveness of our marketing campaigns.
   • Promote our services and partner offerings.
4. For Legal and Security Purposes:
   • Comply with applicable laws, regulations, and legal processes.
   • Protect our rights, property, and safety, as well as the rights, property, and safety of our users and others.
   • Prevent fraud, unauthorized access, and other illegal activities.
   • Enforce our Terms of Service and other agreements.

3. How We Share Your Information

We may share your information with:

• Travel Partners: We share your information with airlines, hotels, tour operators, and other travel partners to facilitate your bookings and travel arrangements.
• Service Providers: We share your information with third-party service providers who assist us with payment processing, data analytics, email marketing, customer support, and other business operations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
• With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data transmitted online.
• Implementing firewalls and intrusion detection systems to prevent unauthorized access to our systems.
• Regularly monitoring our systems for security vulnerabilities.
• Training our employees on data security best practices.
• Conducting regular security audits and assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to correct any inaccurate or incomplete personal information we hold about you.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Objection: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wanderlust Destinations
Privacy Department
42 Adventure Lane, Suite 200
Sunnyvale, CA 94086
Email: [email protected]
Phone: 555-123-4567

We are committed to protecting your privacy and will make every effort to address your concerns promptly and effectively.